Ever bought a product and wondered what its function is? Or perhaps you’ve bought a product and found out that it doesn’t function as it should or isn’t completely helpful in solving an issue. Well, this is why businesses need to implement a product market fit.
Product market fit is a business condition that entails a satisfying relationship between a product and a market. It can be summarised as observing a market and the prevailing conditions or the challenges in that market, and then providing a product that completely addresses and resolves these challenges.
The steps below will help you understand the requirements for a product-market fit.
The basic aim of developing any product or service is to satisfy customer needs. To go about this, you’ll need to understand your customers. This becomes the first step in the process of achieving product-market fit.
Who are your potential customers? Who or what influences their decisions? What strong preferences do they have? How does their strong preferences impact them? Questions like these help bring your customers to scope.
Once you know your target audience, the next question you should ask is “what challenge is peculiar to everyone of them?” Finding a problem or challenge they all have will tell what they need. This is what forms the basis for a market-fitting product.
Let’s take a look at a service like Uber. The company would have analyzed big cities or and their residents while starting their product-market fit journey. They found that transportation is a common challenge. On investigating this challenge, Uber realized that residents struggle to find taxis and when they do, they sometimes meet cab drivers who aren’t willing to drive all the way to their exact destination or even go their direction.
The stand-out fact here is that residents suffer long waiting time. Also, there is no way for them to know which cab driver would be comfortable driving their direction or even driving the long/short distances to their destination.
Another difficulty for residents in these big cities is that they don’t have any foreknowledge about a driver’s fees. These last two situations typically increases waiting time, worsening transportation and mobility experiences.
Itemizing these challenges prompts businesses to take the next step in achieving product-market fit which is estimating their product or service’s value.
Imagine that product A meets a customer’s specific needs by about 50% and product B meets the same specific need by about 70%. These two products are available in a market but they do not offer the same value.
Product valuation, therefore, helps a business accurately estimate the extent to which a product or service will satisfy a customer. This could easily reveal whether a product will be accepted in a market or not.
If a product or service does not appear acceptable due to a poor valuation, businesses can stop and make adjustments. They could either improve the product or service to increase its value, present the product in a market where it is accepted at its current value, or totally do away with the offering.
A minimum viable product or an MVP, is the least-practical concept of any product. In other words, it is the simplest and most basic version of a business’s product or service. MVPs are developed for experimental purposes. They test if a specific kind of product (originating from the MVP) will thrive in a specific market.
For example, by looking at how many units are sold, how quickly a purchase is made, the extent to which the product is used, and the feedback or response from users.
The experimental nature of a minimum viable product makes it necessary for businesses to pay attention to its specification. If MVPs are to successfully provide critical market data, they must be designed with precision.
The ride-hailing service Uber which we mentioned above, considered the mobility situation in many cities and came up with its million dollar solution. What was this solution? Using “developing technology that connects drivers and riders on demand.”
This idea worked simultaneously as its product specifications. By implication, the company was stating that its product would employ technology and also function in bringing riders and drivers together.
This is the point where a business actually manufactures its MVP. It is a critical phase in achieving product-market fit as the product must be made to align with cut out specifications. Let’s go back to talking about Uber.
With its own specifications, Uber developed a minimum viable product. It was a simple mobile application called Ubercab. The design of the MVP answered the question, “what if you could request a ride from your phone?”
The single-feature MVP app only allowed users to book a ride. Today’s version of the Uber app has far more features. However, this booking feature was all it needed in the MVP.
Users of the first Uber app booked a ride by either specifying their location on a map or by sending a text message. Once the location information had been received, the company moved to dispatch drivers to pick up the users at their set locations.
The final stage of achieving a product-market fit is launching your MVP and observing its performance. What will follow after this is reiterating to optimise the product for a chosen market.
Uber launched its MVP sometime in 2009. Since it was only an experimental version, the company employed a small group of product testers. Observing its MVP proved to the ride-hailing company that its idea was viable and would likely be successful on a large scale.
There are many questions you may want to ask, especially if you’re performing product market fit for the first time. One of such questions is “how do you know if you have product market fit?”
The answer is that you have a product market fit when you’ve created a product that successfully functions in a chosen market. All together, you should have:
Thirteen years after launching its MVP, Uber has a largely successful ride-hailing business. The company currently offers its services in 10,000+ cities. Additionally, the Uber app has grown to include features such as in-app payments, ride reviews, and trip sharing which allows users to share their route, driver or ride details to friends and family.
These positive stats are the undeniably results of a solid product-market fit. So, if you desire to develop a product that equally thrives, you should take note of the steps we provided. We look forward to seeing your products and hearing your success story.
Product market fit refers to the alignment between a product and its target market, where the product effectively solves a significant problem or fulfills a need for its users. It's important because achieving product-market fit ensures customer satisfaction, market acceptance, and the foundation for sustainable business growth.
To determine your target audience, analyze demographic factors such as age, gender, location, and occupation, as well as psychographic details like preferences, buying behavior, and pain points. Tools like surveys, interviews, and market research reports can help you identify the group of people who will benefit most from your product.
Start by engaging with your target audience through interviews, surveys, and social media. Look for common pain points or challenges that they face. Once identified, you can analyze their feedback and prioritize these issues to design a product that directly addresses their needs. Competitive analysis can also help you pinpoint gaps in the market.
An MVP is the simplest version of a product, developed with core features to fulfill basic user needs. It allows businesses to test hypotheses, gather feedback, and understand customer responses with minimal investment. A well-designed MVP ensures businesses gain actionable insights that guide product iterations and improve market fit.
The value of a product can be measured through customer feedback, product usage metrics, purchase frequency, and retention rates. Surveys such as Net Promoter Score (NPS) can also provide insights into customer satisfaction and willingness to recommend your product, revealing its value to users.
Uber is a prime example. The company identified a common pain point—long wait times and unpredictable cab services—and addressed it by creating a technology-driven app connecting riders and drivers seamlessly. Uber's MVP allowed customers to request rides via their phones, solving the transportation problem effectively.
You've achieved product-market fit if your product consistently meets the following criteria: - It solves a major problem for your target audience. - Customers use it frequently and generate positive feedback. - High customer retention rates and willingness to pay for the product. - A significant portion of users recommend it to others.
If your product doesn't achieve market fit, analyze customer feedback to identify weaknesses and areas for improvement. Iterate your MVP, adjust features, or re-evaluate the target audience. Pivoting to a different market or addressing a more urgent problem may also be necessary.
Customer feedback is crucial as it provides insights into how users perceive your product, what they value most, and what improvements they want. Regularly collecting and acting on feedback ensures your product evolves to meet customer needs, increasing your chances of achieving product market fit.
Data can be used to track user behavior, purchase patterns, and engagement with your product. Analytics metrics like churn rate, retention rate, and customer lifetime value (CLV) offer quantitative insights into performance. Combine this data with qualitative feedback to refine your product and meet market demands more effectively.