Brand24 is an AI-powered media monitoring and social listening tool designed to track and analyze online conversations about your brand, competitors, and industry. By providing features like sentiment analysis, keyword targeting, custom alerts, and influencer identification, it helps businesses manage their online reputation, identify opportunities, measure marketing performance, and respond to customer sentiment in real-time. It's an essential tool for businesses looking to enhance their social media presence and make data-driven strategic decisions.

Brand24 supports a wide range of platforms, including popular social media channels like Facebook, Instagram, LinkedIn, Twitter (X), YouTube, and TikTok. Additionally, it monitors blogs, podcasts, news sites, forums, and more, giving you comprehensive coverage of online discussions about your brand or keywords.

Brand24 uses advanced AI algorithms to categorize mentions of your brand, product, or keyword as positive, neutral, or negative. This feature helps you quickly gauge customer sentiment and identify potential controversies or PR crises early. You can also drill down into specific mentions to better understand the context and address issues proactively.

Custom alerts in Brand24 are notifications triggered by specific online activities, such as mentions of your brand, keywords, or competitors. These real-time alerts can be sent via email or Slack and allow businesses to respond to opportunities or threats instantly. For example, if a negative review about your product goes viral, you're immediately notified, enabling swift action to control the narrative.

Yes, Brand24 includes an influencer identification feature that highlights individuals or profiles driving online conversations about your industry or related topics. You can use this data to build strategic collaborations with influencers who align with your brand goals and audience, which can significantly amplify your marketing reach.

Brand24 offers four pricing plans: - Individual Plan ($79/month): Ideal for freelancers or small business owners monitoring a few keywords with basic needs. - Team Plan ($149/month): Suitable for growing teams needing collaborative tools and more mentions monitoring. - Pro Plan ($199/month): Designed for established businesses looking for advanced analytics and extensive keyword tracking. - Enterprise Plan (Custom pricing): Best for large enterprises requiring tailored solutions and priority support. All plans come with a 14-day free trial to test the platform before committing.

Brand24 offers four pricing plans: - Individual Plan ($79/month): Ideal for freelancers or small business owners monitoring a few keywords with basic needs. - Team Plan ($149/month): Suitable for growing teams needing collaborative tools and more mentions monitoring. - Pro Plan ($199/month): Designed for established businesses looking for advanced analytics and extensive keyword tracking. - Enterprise Plan (Custom pricing): Best for large enterprises requiring tailored solutions and priority support. All plans come with a 14-day free trial to test the platform before committing.

Brand24 helps you improve your online reputation by monitoring mentions of your brand in real-time, identifying negative sentiment early, and enabling swift responses to customer concerns on social media and other platforms. The tool's detailed insights also allow you to tweak your messaging strategies, build stronger customer engagement, and create positive PR opportunities.

Yes, Brand24 is highly suitable for small businesses and startups. The Individual and Team plans are designed to fit smaller budgets while providing powerful features, such as keyword monitoring, sentiment analysis, and influencer identification. With its intuitive dashboard and actionable insights, Brand24 empowers smaller organizations to compete with larger brands in maintaining online presence and reputation.